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Flexible Online Record Retrieval
Retrieving records for legal proceedings, insurance claims or
other purposes can be frustrating, time-consuming and costly. That's why MCS created the most efficient and economical electronic record retrieval system available today.
You may submit your request to MCS utilizing our website at
www.themcsgroup.com. Our online ordering system allows ease
of ordering by providing auto-fill features, access to our database
of record providers, as well as the library of our custom HIPAA
compliant authorization forms. Authorization forms can be
completed, scanned, and attached during the ordering process.
If a subpoena is required, MCS will prepare it along with all other
required legal documents, notify all interested counsel and serve
the subpoena. If fees are required, MCS will advance them.
Status of all requests is available online which allows you the
ability to view all notes and phone calls regarding your requests.
You may search and alter your requests using your file number,
claim number, or claimant name. Status updates are communicated
electronically which will allow you to respond to your
designated MCS Representative via email.
Once the records are obtained, our Quality Control Department
will check them thoroughly and provide you with our Quality
Guarantee, assuring completeness and accuracy. The records
will be delivered on high-quality bond paper along with a
signed Certification of Record Provider. In addition, MCS will
scan all records to a PDF format and host them in our secure
repositiory; where you can review, print or download. You will
be notified by email that the records are available to view 24/7.
DirectDep is the section of our site that supports our new court reporting service. It allows users to login, schedule depositions, and download them through DirectDocs. Some of the features include:
- Deposition Scheduling – Clients and Attorneys of Record can quickly schedule upcoming depositions through our online form.
- Case-based repository – Clients and Attorneys of Record can download all case-related files and share them with others helping them on cases.
- Upload Notifications – Clients are instantly notified via email when their transcripts are uploaded. A direct link to the transcript is embedded in the email for a streamlined process.
- Transcript-only repository – Clients can locate and download transcripts quickly in this dedicated area.
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| Features and Benefits include:
Access critical documents
and records in seconds
24 hours a day,
7 days a week
Easy-to-use, secure
web based system
Supports high-volume record procurement
Search
Powerful, intelligent features
to locate exactly what you need
Collaborate
Share and work on documents with
multiple parties at the same time
Manage
Easily update and integrate new
records and information
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